Customer Service: 855-310-6983    Fax Orders: 630-563-2327
Half-Time Fast Drying Wood Sport Floor Cleaner Ssl seal 1
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Gym Floor Resource :: Returns & Refund Policy

Returns & Refund Policy

We strive to provide only the best products on the market. We want you to be completely satisfied or your money back*.   If a product does not meet your expectations, please contact us to authorize the return of the merchandise. You may contact us by filling out the online contact form available on our Contact Us  page or by calling toll-free (855) 310-6983. Please have your invoice or order number ready when requesting a return.

Our return policies are as follows: We offer a 30 day return policy. Items must be returned in the original packaging and show no signs of use to qualify for a refund or store credit. Gym Floor Resource is not responsible for the return freight.

*Sorry we cannot accept any returns or exchanges on the following items: 

  • Court-Line Tape Machine or any of its accessories (Damaged in transit will receive a full exchange)
  • Gym Floor Wall Base and Corners
  • Resilient Floor Pads

We apologize for the inconvenience if your order arrives damaged or with defective items. We will send a replacement or issue a refund for the product and shipping charges. Please contact a customer service representative immediately if you have received a damaged or defective item.

UPS ShippingUPS reserves the right to either leave a package or request a signature at the delivery driver's discretion. If you require a "Signature Only" delivery, please contact us prior to placing your order.  If "Signature Only" is not requested and proof of delivery is obtained, Gym Floor Resource is not responsible for missing packages. If you have any questions regarding our return policy, please feel free to fill out our online contact form or call us toll-free at (855) 310-6983.


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